Frequently Asked Questions

Archive 2021-2022

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IF YOU ARE A UH STUDENT CURRENTLY ENROLLED IN THE HEALTH PLAN, PLEASE MAKE NOTE OF THE RENEWAL DATE AT TIME OF ENROLLMENT. THE STUDENT PLANS RUNS CONCURRENT WITH THE SCHOOL YEAR.

Additional Resources

School Information

Find a Provider

Account Information

Help to Create an AHP Account

Change Address, Phone, or Email

Single Sign On Brochure

Find Group and Member ID - to access your temporary ID card, click here and use this data to login to Blue Access for Members or the Temporary ID Card Login links below (it may be 2-3 days before BCBS will have this information and BAM access will be granted)

Blue Access for Members (BAM)

Temporary ID Card Login

ID Card Flyer

BCBS Quick Start Guide

COVID-19 Resources

Regulatory Notices

Benefits

AcademicBlue Benefit Information

AcademicBlue Advantages of Membership

Enroll/Cost

Please note that the installment option enrollment period will end before the non-installment option due to the payment structure.

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Student Enrollment Guide

Students with a Qualifying Life Event

Add-On Coverage Option - Vision

Opt-Out/Activate

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Summer waiver deadline ended 6/09/2022 5:00 PM. The online waiver system can no longer accept new waiver requests.

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Sports Accident Form

Parent Information

Contact

Please be advised that due to high call volume, Academic HealthPlans is experiencing higher than normal wait times.

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX  75266-0044
1-855-267-0214
BCBS Customer Service
1-800-451-0287
Medical Provider Call
1-855-267-0214
Dental Customer Service

VSP Vision

This service is not administered by Academic HealthPlans

Telehealth

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected