Frequently Asked Questions

Archive 2024-2025

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IF YOU ARE A UH STUDENT CURRENTLY ENROLLED IN THE HEALTH PLAN, PLEASE NOTE RENEWAL DATES AT TIME OF ENROLLMENT.

Additional Resources

School Information

Find a Provider

Account Information

1095-B Forms

Benefits

Plan Highlight Flyer

Eligibility, How to Enroll, Benefits, Cost, and Dates

Medical Master Policy

A Complete Guide to Your Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Summer Online Enrollment

Domestic Students Summer: 05/27/2024 - 07/13/2024

International Students Summer: 05/27/2024 - 06/06/2024

 

Domestic Students:

Fall (New to Plan): 07/22/24 - 09/13/24

Fall (New to Plan) Installment: 07/22/24 - 08/30/24

Fall (Returning Students): 07/22/24 - 09/13/24

Fall (Returning Students) Installment: 07/22/24 - 08/30/24

Spring/Summer: 12/16/24 - 02/07/25

Spring/Summer Installment: 12/16/24 - 01/31/25

Summer: 05/26/25 - 07/08/25

 

International Students:

Fall (Students New to Plan): 07/22/24 - 09/04/24

Fall (Students Renewing Coverage): 07/22/24 - 09/04/24

Spring/Summer: 12/16/24 - 01/30/25

Summer: 05/26/25 - 06/05/25

Online Enrollment

Online Enrollment Guide

Continuation Insurance

Students with a Qualifying Life Event

Dependent Coverage Resources

International Student Activate/Waive

It is the responsibility of each international student required to maintain health insurance to ACTIVATE their enrollment in the UH System Endorsed Student Health Insurance Plan or submit a WAIVER during each coverage period online enrollment activation and waiver period. 

Enrollment Activation and Waiver Periods:

Summer: 05/26/2025 at 8 AM CST - 06/05/2025 at 5 PM CST

Fall:  07/25/2025 at 8 AM CST - 09/10/2025 at 5 PM CST

 

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Enhanced Products

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Optional Vision Plan

Offered in partnership with VSP

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (855) 267-0214
Dental Customer Service
1 (800) 451-0287
Medical Provider Call

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans

Telehealth Solution

AcademicLiveCare

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected